Erudite_Birdy Posted October 10 Share Posted October 10 I tried to answer a prior post but got the message "An internal error has occurred" after I clicked on "Submit." After trying many times, I decided to go read something else and try again later. When I returned, there were 8 copies of my reply posted. I then tried to post a note letting the person know WW's site was having problems. I got the SAME message. I did not try posting again but came here to let you know about the problem. Link to comment Share on other sites More sharing options...
Jaspaaar Posted October 11 Share Posted October 11 3 hours ago, Erudite_Birdy said: I tried to answer a prior post but got the message "An internal error has occurred" after I clicked on "Submit." After trying many times, I decided to go read something else and try again later. When I returned, there were 8 copies of my reply posted. I then tried to post a note letting the person know WW's site was having problems. I got the SAME message. I did not try posting again but came here to let you know about the problem. Yeah we were having a lot of issues earlier... I've removed your duplicated comments. 1 1 Link to comment Share on other sites More sharing options...
KriegerDonWolfe Posted October 12 Share Posted October 12 Hello Jaspaaar, I'm having a similar issue myself; I lost the ability to make virtually any sort of comment over night, which has been very frustrating. I believe my account has wrongfully been tagged as spam. I am hoping that you and the support team could help assist me in resolving this problem. Thank you very much for the assistance! With gratitude. Krieger 1 Link to comment Share on other sites More sharing options...
The One And Only In Heavens Posted October 12 Share Posted October 12 I have an even worse problem, since the keys upgrade I can't read any chapter, every chapter I click, from any novel the result its the same, not matter how many times I clear the cookies etc Link to comment Share on other sites More sharing options...
KriegerDonWolfe Posted October 12 Share Posted October 12 24 minutes ago, The One And Only In Heavens said: I have an even worse problem, since the keys upgrade I can't read any chapter, every chapter I click, from any novel the result its the same, not matter how many times I clear the cookies etc Oof, I'm sorry to hear that fellow Daoist. I would suggest using alternative browsers, like firefox or brave if you haven't tried them already. If you're using the mobile app. perhaps try disabling all your extensions and see if that helps resolve the issue. If that doesn't work maybe uninstalling the app completely along with flushing the cookies out in your phone's app settings, if you are using Samsung (I don't know what it is like for apple products) and reinstalling, if you haven't already done so. I would also suggest you try restarting your device in addition to the previous stuff, perhaps that might help. Wishing you the best, fellow Daoist! Hope the issue is resolved quickly 😁 1 Link to comment Share on other sites More sharing options...
chelzsiy Posted 21 hours ago Share Posted 21 hours ago Hello, The comment filters for "Ty" and "Thanks" has since been lifted. It was a temporary measure for users who spam comments to earn Regular Karma. You should be able to comment without the previous restrictions now. Regarding the page error, we had intermittent outages that caused login or page timeout. This should be fixed but if you still experience this issue, kindly let us know through our Service Desk. We hope that you enjoy our novel translations and services. Thank you for your continued support! Link to comment Share on other sites More sharing options...
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