Reader Donn Posted October 22 Share Posted October 22 Week 2 day 7 login reward is displayed as 6 keys but I only received 3 keys. The same thing occured on Week 2 day 4 where I received 3 keys instead of the displayed 5 keys 1 Link to comment Share on other sites More sharing options...
chelzsiy Posted October 22 Share Posted October 22 Hello, We truly apologize for this inconvenience. Our technical team had confirmed this issue and the resolution has been deployed which may take time to reflect on our systems. Users who logged in on the 4th or 7th day only received 3 keys instead of the specified number of keys for that day. Please create a ticket through our Service Desk with your missed streak screenshots, username, and email, so we can check your account and add the missed Cultivation Keys. Thank you for your understanding and continued support! 1 Link to comment Share on other sites More sharing options...
chelzsiy Posted October 23 Share Posted October 23 Hello, The daily streak issue was fixed yesterday. We will work on automatically restoring the missing keys for all affected users. Expect the key balances to be updated within the next 24 hours. We hope this minimizes the inconvenience for all our users. Thank you for your understanding. We will continue improving our services and trying to ensure a pleasant user experience. Lastly, thank you so much for your continued support! Link to comment Share on other sites More sharing options...
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